MS-100 Certification Exam


Exam Name: Microsoft 365 Identity and Services
Vendor Name: Microsoft
Total Questions: 429

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Exam Details

  • Format: Multiple choice
  • Passing Score: 700
  • Retirement Date: None
  • Language: German, English, Spanish, French, Italian, Japanese, Korean, Portuguese (Brazil), Russian, Chinese (Simplified), Chinese (Traditional

Exam Topics

  • Deploy and manage a Microsoft 365 tenant (15—20%)
  • Plan and implement a Microsoft 365 tenant
        1. plan a tenant
        2. create a tenant
        3. implement and manage domains
        4. configure organizational settings, including security, privacy, and profile
  • Monitor Microsoft 365 tenant health
        1. create and manage service requests
        2. create an incident response plan
        3. monitor service health
        4. monitor application access
        5. configure and review reports, including Azure Monitor logs and Log Analytics workspaces
        6. schedule and review usage metrics, including Workplace Analytics and productivity score
  • Plan and manage user identity and roles (30—35%)
  • Plan identity synchronization
        1. design synchronization solutions for multitenant and multi-forest scenarios
        2. evaluate whether objects should be synchronized, not synchronized, or created as cloud-only
        3. identify which Azure Active Directory (AD) Connect features to enable, such as writeback and device synchronization
        4. identify synchronization pre-requisites, including connectivity method, permissions, and server requirements
        5. choose between Azure AD Connect and Azure AD Connect cloud sync
        6. plan user sign-in for Azure AD hybrid identities, including pass-through authentication, seamless, and SSO
  • Implement and manage identity synchronization with Azure AD
        1. prepare for identity synchronization by using IdFix
        2. configure and manage directory synchronization by using Azure AD Connect cloud sync
        3. configure and manage directory synchronization by using Azure AD Connect
        4. configure Azure AD Connect object filters
        5. monitor synchronization by using Azure AD Connect Health
        6. troubleshoot Azure AD Connect synchronization
  • Plan and manage Azure AD identities
        1. plan Azure AD identities
        2. create and manage users
        3. create and manage guest users
        4. create and manage groups, including Microsoft 365 groups
        5. manage and monitor Microsoft 365 license allocations
        6. perform bulk user management, including PowerShell
  • Plan and manage roles in Microsoft 365
        1. plan for role assignments
        2. manage roles in Microsoft 365 admin center
        3. manage administrative units
        4. plan and implement privileged identity management for Azure AD roles
  • Manage access and authentication (20—25%)
  • Plan and implement authentication
        1. choose an authentication method, including Windows Hello for Business, passwordless, and tokens
        2. implement and manage authentication methods
        3. implement and manage self-service password reset (SSPR)
        4. implement and manage Azure AD password protection
        5. configure and manage multi-factor authentication (MFA)
        6. investigate and resolve authentication issues
  • Plan and implement secure access
        1. plan and implement access reviews in Azure AD identity governance
        2. plan and implement entitlement packages in Azure AD identity governance
        3. plan for identity protection
        4. implement and manage Azure AD Identity Protection
        5. plan conditional access policies
        6. implement and manage conditional access policies
  • Plan and implement application access
        1. plan access and authentication to application registrations and Azure AD enterprise applications
        2. configure application registration in Azure AD
        3. manage user permissions for application registrations
        4. manage OAuth application requests in Azure AD, Microsoft Defender for Cloud Apps, and Microsoft 365 Defender
        5. configure Azure AD Application Proxy
        6. publish enterprise applications in Azure AD
  • Plan Microsoft 365 workloads and applications (20—25%)
  • Plan and implement Microsoft 365 Apps deployment
        1. plan for client connectivity to Microsoft 365 workloads
        2. plan Microsoft 365 App compatibility by using the Readiness Toolkit
        3. plan for Microsoft 365 Apps updates
        4. specify initial configuration for Microsoft 365 Apps by using the Microsoft 365 Apps admin center
        5. implement Microsoft 365 Apps deployment and software downloads
  • Plan and implement Exchange Online deployments
        1. plan for DNS records required by Exchange Online
        2. plan and implement an Exchange hybrid organization
        3. plan and implement mail routing, including connectors, mail flow rules, and remote domains
        4. plan and implement organizational settings
  • Plan and implement Microsoft SharePoint Online, OneDrive, and Microsoft Teams
      1. specify SharePoint site types, site collections, and lists
      2. plan a migration strategy for SharePoint Online and OneDrive
      3. identify hybrid requirements for SharePoint Online
      4. manage access configurations for SharePoint Online and Microsoft Teams
      5. manage SharePoint Online tenant and site settings
      6. map Phone System features to requirements
      7. plan and implement organizational settings
      8. plan, implement, and manage guest and external access


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Microsoft Certified Professional

Rated 5 out of 5

This site helped me to clearly understand, the step-by-step Microsoft certification.

Jonathan Zudoba

Microsoft 365 Identity and Services

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I learned so much, it put so many pieces together and I wish I would have taken a 365 study guide like this when I started preparing for certifications. I’m excited about the next exam. Thank you!

Arnaldo Whisperlance

MS 100 Certification Exam

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I’ve been thinking to do Microsoft certifications for almost 3 years and I found this site very helpful, fun, and engaging.

Erick Usargu

Microsoft MS 100

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It was a very good MS-100 practice question for me as I have experience working with Microsoft before, but for beginners, it is a good one indeed.

Holly Robe

MS 100

Rated 5 out of 5

Great MS-100 training! Really covers all the relevant topics for Microsoft identity and services, although I recommend more practice.

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